Personal and Professional Development Center of Iliauni Service Quality Management and Managerial Skills Strengthening for Middle level and Front line Managers
News
Center for Personal and Professional Development of Iliauni is announcing admission to the training “Service Quality Management and Managerial Skills Strengthening for Middle level and Front line Managers”.
About the Training
During the training, middle level and front line managers will gain knowledge and develop skills that will help them manage the employee and customer service process smoothly and effectively.
Participants of the training will be introduced to modern employee management tools and service quality management concepts and strategies. And through practical assignments will be able to adapt theoretical knowledge to the real work process.
The training will start on June 20, at 18.00, and consist of 15 contact hours, which will be distributed over 5 days.
The trainings will take place at Ilia State University or, if desired, at a company of interest.
The application deadline is June 17.
Trainer - Tamar Magalashvili
Cost: 350 GEL
If you are interested, please fill out the registration form at the link : https://bit.ly/3zc4EDs
Upon successful completion of the course, will be awarded Ilia State University Certificate.
Training schedule:
- June 20, 18:00
- June 22, 18:00
- June 24, 18:00
- June 27, 18:00
- June 29, 18:00